Services
Daily housekeeping
24-hour front desk
Shared lounge/TV area
Baggage storage
Fax/Photocopying (Paid)
Vending machine (snacks)
Vending machine (drinks)
Ironing service
General
Smoke-free property
Heating
Family rooms
Facilities for disabled guests
Non-smoking rooms
Elevator
Fan
Air conditioning
Bathroom
Toilet paper
Towels
Bathtub or shower
Private bathroom
Toilet
Hairdryer
Shower
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Safety features
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV in common areas
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Media & Technology
Flat-screen TV
Radio
TV
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Food & Drink
Wine/Champagne (Paid)
Kid-friendly buffet
Snack bar
Accessibility
Wheelchair accessible
Upper floors accessible by elevator
Front Desk Services
Invoice provided
Room amenities
Socket near the bed